Digi-coaches bring tech relief to local communities

Need a hand setting up your smartphone, learning an app, or exploring new AI tools? Four Far North Libraries are now offering a ‘digi-coach’ programme that provides free advice to anyone with tech-related issues.

From Monday to Friday, visitors can drop into the Kaikohe, Kaitāia, Kawakawa, and Kerikeri libraries to chat with a digi-coach and get help solving their digital mysteries. No bookings needed and all sessions are free – just look for a coach in a bright blue vest between 10am and 2pm.

The programme aims to make technology easier and more accessible for everyone. Whether it’s learning how to use a smartphone or tablet, getting support with online safety, setting up an email account, applying for jobs, creating a CV, managing online banking, downloading and using apps, or exploring how artificial intelligence tools can be useful in everyday life.

This is the second phase of the digi-coach pilot programme provided Digital Inclusion Alliance Aotearoa (DIAA) and supported by the Ministry of Social Development, in partnership with Libraries and community groups

The initiative is part of a work experience programme for jobseekers, providing both valuable employment opportunities and much-needed digital support for the community.

A special shout-out to local businesses, any employers looking for tech-savvy staff should come and meet these Digi-Coaches. Bring them your digital challenges – you might be so impressed they become your next hire! Our goal is for every Digi-Coach to find job opportunities during their 12-week placement!

Digi-coaches will be with us until the end of November and will also host pop-up experience sessions where you can try out virtual reality (VR) experiences on VR headsets.

More information about these sessions is available on the library’s Facebook pages for Kaikohe, Kaitāia, Kawakawa and Procter.